Handling Common Injuries: Treating wounds, sprains, broken nails, and paw pad injuries.
Emergency Situations: Managing choking, poisoning, heatstroke, hypothermia, seizures, and shock.
CPR & Basic Life Support: Performing canine CPR and emergency stabilization techniques.
First Aid Kit Essentials: Must-have supplies for on-the-go pet care.
Vet Communication & Incident Reporting: Knowing when to seek veterinary help and how to document incidents.
Client Management & Professional Communication
Client Management & Professional Communication
Client Management & Professional Communication
Conducting Meet-and-Greet Sessions: Assessing a dog’s behavior, discussing client expectations, and building rapport.
Effective Communication: Keeping clients informed with walk updates, incident reports, and progress notes.
Managing Client Expectations: Setting clear policies on cancellations, scheduling, and special requests.
Handling Complaints & Difficult Situations: Professional conflict resolution and maintaining customer satisfaction.
Building Long-Term Client Relationships: Strategies for client retention, referrals, and loyalty programs.
Contracts & Service Agreements: Creating professional agreements to protect both the walker and the client.
Building Your Clientele & Getting References
Client Management & Professional Communication
Building Your Clientele & Getting References
Starting with Your Network: Leveraging friends, family, and neighbors to gain initial clients and testimonials.
Utilizing Social Media & Online Marketing: Creating engaging profiles on Facebook, Instagram, and local community platforms to showcase your services.
Joining Pet Owner Communities: Engaging in local pet groups, attending dog-related events, and networking with veterinarians, groomers, and pet stores.
Offering Promotions & Referral Discounts: Encouraging word-of-mouth marketing through discounts for returning clients and referral incentives.
Building a Strong Reputation: Providing excellent service, maintaining professionalism, and gathering positive reviews to attract more clients.
Creating Professional Business Materials: Designing flyers, business cards, and a website to establish a strong brand presence.
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